Gross And Net Weight Of Shipment And Shipment Line Is Not Matching (Doc ID 2616336.1)

Last updated on APRIL 17, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Gross weight of shipment line of item#1 and shipment number#123 wasn't matching in Manage shipment line.
The gross and net weight of shipment line was 3 whereas the shipment was 6.614.

EXPECTED BEHAVIOR
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Business is expecting Gross weight of shipment line and shipment header should match

STEPS
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The issue can be reproduced at will with the following steps:
1. Define item with weight attribute under Physical Attributes
(N) Product Management->Product Information Management->Manage Items

2.Define shipping parameter where select Packing Unit Capacity Method and Weight UOM Class
(N) Setup and Maintenance->Manage Shipping Parameters

3. Create and submit sales order

4. Pick the sales order

5. Verify the Gross weight of shipment line and shipment header

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, Gross weight of shipment line and shipment header isn't matching

Cause

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