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Partially Cancelled Allocations are Not Updated in RMS (Doc ID 2616454.1)

Last updated on DECEMBER 09, 2019

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

Allocations when partially cancelled in LogFire Warehouse Management System (WMS), are not updated in RMS.

Steps To Recreate:

1. Create/Approve an allocation with one item and 2 units
2. ITEM_LOC_SOH.RESERVED_QTY ,ITEM_LOC_SOH.EXPECTED_QTY, ALLOC_HEADER and ALLOC_DETAIL updated with the ordered qty i.e, 2 units
3. Order bridged into WMS
4. Before generating the wave, make sure the active inventory is less than the ordered qty i.e, in this example ordered_qty is 2 and Active_Inventory is 1
5. Generate the wave -> Store Orders
6. As a part of wave WMS cancels one unit and successfully allocates the available 1 unit
7. Cancellation of 1 unit is not updated in RMS and is out of sync.


Cause

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In this Document
Symptoms
Cause
Solution
References


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