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Error When a Single Select Picklist in an Array Set is set by Recommendation Rule and Another Single Select Picklist is Referenced in the Filter[An unknown error (class java.lang.NullPointerException) has occurred.] (Doc ID 2616660.1)

Last updated on JUNE 22, 2020

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 19 C to 20 B [Release 19 to 20]
Information in this document applies to any platform.

Symptoms

In Legacy Configuration, when increasing the size of an Array, the following error occurs:

An unknown error (class java.lang.NullPointerException) has occurred. Please contact your system administrator.

This happens when the following conditions are met:

  1. SSPL 1 and SSPL 2 are Array Type Attributes in the same Array Set.
  2. A recommendation rule sets SSPL 2.
  3. SSPL 2 has a filter that references SSPL 1.
  4. SSPL 1 uses different fields for Variable and Display.

Cause

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In this Document
Symptoms
Cause
Solution
References


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