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FA: SCM: OM: Order Approval - Approver is Unable to View Orders Using - View Order Details. (Doc ID 2617404.1)

Last updated on NOVEMBER 01, 2023

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

When an approver receives a notification and clicks on - View Order Details a pop up window is opening but the Order details are not shown.

EXPECTED BEHAVIOR
-------------------------
Order Details should appear on the Window.

The issue can be reproduced at will with the following steps:
1. Order is entered and is in draft status.
2. Go to Action >> Create Document >> View
3. Document is created.
4. Once the order is submitted, approval notification is sent.
5. Log in as Approver, and go to Notification and Select the notification for Order.
6. Then click on View Order Details
7. Pop up window is opening but the Order details is not appearing on the window.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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