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Journal Approvals Are Being Routed To An Ex-Employee After 19c Upgrade (Doc ID 2617654.1)

Last updated on MAY 06, 2020

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.07.0 version, Capture Transactions-Approve Journals

ACTUAL BEHAVIOR
---------------
Journal approval routing to user who is no longer with the company.

EXPECTED BEHAVIOR
-----------------------
Rule should route to someone else.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Send journal for approval
2. See journal rule is sending approval to old user


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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