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Payment Error for Invoices with AWT: "Payment Reason Code Returned from Tax" (Doc ID 2617685.1)

Last updated on JULY 12, 2021

Applies to:

Oracle Fusion Payments Cloud Service - Version 11.13.19.10.0 and later
Oracle Fusion Payables Cloud Service - Version 11.13.19.10.0 to 11.13.19.10.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

When attempting to Pay Invoices having withholding tax, the following error occurs.

Withholding Calculation for invoice ABC  failed because of the following error : An Error Occurred.Message:Payment Reason Code Returned from tax for invoice id : 3XXXXXX900XXX and awt invoice_line_number 3

The issue can be reproduced at will with the following steps:
1. Create an Invoice with WTH tax
2. Validate and Approve
3. Create Payment for the invoice

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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