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OMC : Cloud Agent Installation Fails with Error - "OMCAGNT-3000" (Doc ID 2617856.1)

Last updated on DECEMBER 26, 2019

Applies to:

Oracle Management Cloud - Version N/A to N/A [Release 1.0]
Information in this document applies to any platform.

Symptoms

In Oracle Management Cloud (OMC), trying to install a Cloud Agent fails with following error:

[OMCAGNT-3000]: OMC_URL [https:https://<OMCDetails>.<OMC Cloud Domain>] is not using HTTPS protocol. Verify the value provided and retry.

From the AgentInstall_<timestamp>.log file following stack was observed:

2019-11-27 03:30:51 INFO FileUtils:251 - [<Location>/ca_install/agent.rsp] is the default rsp file for this installation and takes precedence over all the other rsp files. Contents of this file will be used for installation. Contents of all other rsp files (if set) will be ignored.
2019-11-27 03:30:51 INFO FileUtils:273 - Contents of [<Location>/ca_install/agent.rsp] will be used for installation.
2019-11-27 03:30:51 INFO ParameterParser:325 - Evaluating Agent Type using [<Location>/ca_install/agentimage.properties] file.
2019-11-27 03:30:51 INFO InstallationHandler:511 - Installing Cloud Agent...
2019-11-27 03:30:51 INFO InstallationHandler:511 - Cloud Agent parameter validation started...
2019-11-27 03:30:51 INFO ParameterValidator:60 - Parameters for agent installation do not have any values in command line arguments. Skipping validation of the parameters.
2019-11-27 03:30:51 DEBUG ParameterValidator:93 - Parameter [OMC_URL] is valid and has value [https:https://<OMCDetails>.<OMC Cloud Domain>] which will be used for installation.
2019-11-27 03:30:51 DEBUG ParameterValidator:93 - Parameter [AGENT_BASE_DIRECTORY] is valid and has value [<Location>/ca_agent] which will be used for installation.
2019-11-27 03:30:51 DEBUG ParameterValidator:93 - Parameter [AGENT_REGISTRATION_KEY] is valid and has value [XXXXXxxxXXX] which will be used for installation.

Cause

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In this Document
Symptoms
Cause
Solution


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