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TCC: Candidate Net-Change Error, "CommunicationException while executing a remote method on node" and "TransitionRemoteService" (Doc ID 2617908.1)

Last updated on DECEMBER 20, 2019

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 19A and later
Oracle Taleo Platform Cloud Service - Connect - Version 19A and later
Information in this document applies to any platform.

Symptoms

A Candidate net-change completes but has error stack in the results/response for one or some of the records. 

Snippets from the error stack:

 NOTE: Above, there is a 'Call Timeout' on com.taleo.transition.service.TransitionRemoteService.automaticallyProcessTransitionTasks

Changes

The zone has a transition setting turned on that dynamically evaluates conditions:

Configuration > Onboarding (Transitions) Administration > Onboarding (Transitions) Settings

Proactive update of waiting conditions
Description: Evaluate waiting conditions when corresponding trigger information is provided or updated
Value: Yes

And examination of Onboarding (Transitions) Center shows the candidate does have transitions process(es) in progress.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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