My Oracle Support Banner

CX Mobile: Records Created On SUI Don't Show On Mobile and vice-versa (Doc ID 2617952.1)

Last updated on NOVEMBER 27, 2023

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Goal

On 11.13.19.10.0

Create any record (opty/appointment etc) in SUI Test env. It does not show in Mobile Test env
Create any record (opty/appointment etc) in Mobile Test env. It does not show in SUI Test env
 

Another issue is : Create any record (opty/appointment etc) in Mobile Test env. It shows in SUI and Mobile Production env

Customer has SSO enabled login

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.