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CX Mobile: Records Created On SUI Don't Show On Mobile and vice-versa (Doc ID 2617952.1)

Last updated on JULY 20, 2022

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Goal

On 11.13.19.10.0

Create any record (opty/appointment etc) in SUI Test env. It does not show in Mobile Test env
Create any record (opty/appointment etc) in Mobile Test env. It does not show in SUI Test env
 

Another issue is : Create any record (opty/appointment etc) in Mobile Test env. It shows in SUI and Mobile Production env

Customer has SSO enabled login

Solution

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In this Document
Goal
Solution
References


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