OFFICE 365 : Can you sync attachments on an activity single directionally ?
(Doc ID 2618527.1)
Last updated on DECEMBER 22, 2020
Applies to:Oracle Fusion Sales Cloud Service - Version 18.104.22.168.0 and later
Generic (Platform Independent)
Users have a use case where they are sharing activity with attachments to Sales CLoud . Once the activity and the attachments are shared with Engagement Cloud , the users delete these attachments from Outlook .
The users want the attachments to remain in Engagement Cloud , and not sync back to Outlook . But after the next sync runs , the Activity - attachments are brought back to Outlook by the sync engine .
Can this use case be supported ?
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