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'Match Step <Step Name>' Goes to All Assignees Instead of the User Who Took the Initial Action (Doc ID 2618940.1)

Last updated on JULY 26, 2021

Applies to:

Primavera Unifier Cloud Service - Version 19.7 and later
Primavera Unifier - Version 17.7 and later
Information in this document applies to any platform.

Symptoms

On Unifier : Any Version

When a workflow type Business Process (BP) record is being sent to a step that has the Assignment Policy set to 'Preassigned' and the Assignees defined as 'match step <step name>'"

Expected Result

The record should be sent to the user who took the initial action on the <step name> in the workflow.

Actual Result

The record is sent to all the users defined in the Assignee setting.

Business Impact

Because of this users that should not be assigned to the step in the workflow are assigned and any automatically generated Task Notification also goes out to the user(s).

Cause

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In this Document
Symptoms
Cause
Solution
References


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