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W2 Resgister Return No Results For Puerto Rico Employee (Doc ID 2618959.1)

Last updated on OCTOBER 06, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version and later
Information in this document applies to any platform.


W2 Resgister return no Results for Puerto Rico employee

I ran the Archive End-of-Year Payroll Results process for Puerto Rico employees. The process completed successfully with no errors. However when I ran the W2 Register for Puerto Rico it completed successfully but did not pull any records.

We are trying to reconcile and test W2.

W2 should be provided for Puerto Rico employees when running the W2 register process.

The issue can be reproduced at will with the following steps:
1. Run Archive End-of-Year Payroll Results for Puerto Rico employees
2. Run W2 Register report for Puerto Rico employees
3. No employees show on W2 Register report output.


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