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W2 Resgister Return No Results For Puerto Rico Employee (Doc ID 2618959.1)

Last updated on OCTOBER 06, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
W2 Resgister return no Results for Puerto Rico employee

I ran the Archive End-of-Year Payroll Results process for Puerto Rico employees. The process completed successfully with no errors. However when I ran the W2 Register for Puerto Rico it completed successfully but did not pull any records.

We are trying to reconcile and test W2.

EXPECTED BEHAVIOR
-----------------------
W2 should be provided for Puerto Rico employees when running the W2 register process.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Archive End-of-Year Payroll Results for Puerto Rico employees
2. Run W2 Register report for Puerto Rico employees
3. No employees show on W2 Register report output.

Cause

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In this Document
Symptoms
Cause
Solution


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