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Attempt to Open/Display a File in Oracle Content and Experience Cloud Resulting in Slow Performance (Doc ID 2619188.1)

Last updated on JULY 06, 2020

Applies to:

Content and Experience Cloud Service - Version 18.4.1 and later
Content and Experience Cloud - Version 18.4.1 and later
Content and Experience Cloud Classic - Version 18.4.1 and later
Information in this document applies to any platform.

Symptoms

Experiencing slow performance attempting to open and display a PDF file in OCEC.  (up to 5 minutes or never opens)

Issue only occurs for PDFs.

Cause

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In this Document
Symptoms
Cause
Solution
References


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