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Fusion Global HR: If Line Manager Is Missing, Transactions Having FYI to Line Manager Are Failing (Doc ID 2619495.1)

Last updated on DECEMBER 11, 2019

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to perform a transaction having a FYI to be sent to the line manager of the worker (like change working hours, promote), the following error is thrown in case the employee does not have a line manager record:

ERROR
-----------------------
Error occurred while displaying History tree table. Error in evaluating routing slip. Check the underlying exception and correct the error in the routing slip.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. submit transaction
2. error occurs

Expected behavior is for the application to complete the transaction successfully without sending any FYI.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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