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Fusion Applications - Global Payroll - Error while updating an element entry: The message is ORA-20001: This entry can only be corrected, because pay entry process details exist for it. Ora-06512: at "FUSION.PAY_ELEMENT_ENTRY_API" (Doc ID 2619622.1)

Last updated on JANUARY 14, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, Global Payroll

When attempting to edit an element in Manage element entries for an employee
the following error occurs.

ERROR
-----------------------
The message is ORA-20001: This entry can only be corrected, because pay entry process details exist for it. Ora-06512: at "FUSION.PAY_ELEMENT_ENTRY_API", line 1406 PRA-0615: at line 32


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Person Management - search after employee- actions - Manage element entries
2.Select the element - edit - update - perform the changes - submit
3. Error occurs


Cause

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In this Document
Symptoms
Cause
Solution
References


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