Why Some Transactions Are In Eligibility Error Status ?
(Doc ID 2619744.1)
Last updated on DECEMBER 16, 2019
Applies to:Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.
User identified that a few transactions are not getting calculated and have Eligibility Error status even though it has the same credit category.
Sample Transactions :
Transaction Number Event Date Credit Category Status
12191640818894258286 2019-08-31 CC1 ELIGIBLE
12272653918792028438 2019-09-15 CC1 ELIGIBILITY_ERROR
The credit category CC1 is on the participant's compensation plan setup and is assigned till 2023-12-31.
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