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Error: Exception Exception in module PM.EXE at 00000000006B7E9E Unknown CloudDataType When Attempting to Login to P6 Professional (Doc ID 2620219.1)

Last updated on SEPTEMBER 07, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 19.6 and later
Primavera P6 Professional Project Management - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to P6 Professional, the following error occurs for a user:

ERROR
Exception Exception in module PM.EXE at 00000000006B7E9E.
Unknown CloudDataType.


STEPS
The issue can be reproduced at will with the following steps:
1. Attempt to login to P6 Professional as the affected user.
2. Observe reported error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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