Custom Sub Tab Under The Service Request Does Not Allow Any Modification To The Search Fields
(Doc ID 2620632.1)
Last updated on JULY 11, 2022
Applies to:Oracle Fusion B2B Service Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.
On : 11.13.19.07.0 version, Service Requests
The customer has a custom sub tab under the Service Request to a custom object and when they went to modify the fields that were available to be displayed on the 'Search and Add' Dialog box, they cannot add or modify the fields that are displayed in the dialog box.
How can the customer add or modify the fields on the 'Search and Add' Dialog box?
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