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Fusion Payroll: Balance Adjustment Towards Total Owed is not being considered during the Payroll Run (Doc ID 2621106.1)

Last updated on OCTOBER 06, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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- Balance adjustment is not being considered in the Total Owed of an Involuntary Deduction.
- Example: the total owed is set for $500, but the balance adjustment is pushing it over the total owed on the second payrun.
- Due to changes that were needed to be made, the customer end dated an Involuntary Deduction element and created a new element.
- Next, the customer took the balance that was already paid towards the previous Involuntary Deduction and moved it by way of Balance Adjustment to the new element.

EXPECTED BEHAVIOR
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- Populating the "totalowed" field on the balance adjustment with the total amount should not allow the limit of $500 to be surpassed.

STEPS
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The issue can be reproduced at will with the following steps:
- 1. Balance adjustment was completed for 103.77
- 2. First run of the QuickPay, shows the Calendar Year to Date as 386.36 (Under the 500 total owed limit)
- 3. Second run of the QuickPay, shows the Calendar Year to Date as 603.77 (Over the 500 total owed limit)


Cause

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In this Document
Symptoms
Cause
Solution
References


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