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Reason Codes Do Not Show Up For Discrepancy Resolution (Doc ID 2621384.1)

Last updated on DECEMBER 25, 2019

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

In Discrepancy Resolution screen, the reason codes do not show up for discrepancy resolution.

Steps to Recreate:

  1. Create a Purchase Order (PO) and receipt it fully.
  2. Create an invoice with cost discrepancy.
  3. Ensure that there are reason codes for resolving cost discrepancy exist.
  4. Try to resolve the discrepancy and notice that reason codes are not visible in resolution screen.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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