My Oracle Support Banner

Reason Codes Do Not Show Up For Discrepancy Resolution (Doc ID 2621384.1)

Last updated on MARCH 26, 2021

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 16.0 and later
Information in this document applies to any platform.


In Discrepancy Resolution screen, the reason codes do not show up for discrepancy resolution.

Steps to Recreate:

  1. Create a Purchase Order (PO) and receipt it fully.
  2. Create an invoice with cost discrepancy.
  3. Ensure that there are reason codes for resolving cost discrepancy exist.
  4. Try to resolve the discrepancy and notice that reason codes are not visible in resolution screen.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.