Reason Codes Do Not Show Up For Discrepancy Resolution
(Doc ID 2621384.1)
Last updated on DECEMBER 25, 2019
Applies to:Oracle Retail Invoice Matching Cloud Service - Version 16.0 and later
Information in this document applies to any platform.
In Discrepancy Resolution screen, the reason codes do not show up for discrepancy resolution.
Steps to Recreate:
- Create a Purchase Order (PO) and receipt it fully.
- Create an invoice with cost discrepancy.
- Ensure that there are reason codes for resolving cost discrepancy exist.
- Try to resolve the discrepancy and notice that reason codes are not visible in resolution screen.
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