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Users Can't Print In All Facilities From The Company (Doc ID 2621623.1)

Last updated on DECEMBER 24, 2019

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

On : NA version, Core Product Functionality

 

Users can't print in all facilities from the company. When checking the status for the printers in the Printer screen, the following message below appears.



ERROR
-----------------------

 Printer State: Connecting to printer... | Accepting jobs: True | Nbr jobs: 1 | Connectivity : Connectivity to xxxxxxxx 515 failed from print_server ax-print-01 failed with error nc -zv xxxxxxxxx 515 -w 5 nc: connect to xxxxxxxxxxx port 515 (tcp) timed out: 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Printer UI
2. Print Status
 




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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