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RMS-WMS Integration: Record Failing In The "Item" Input Interface (Doc ID 2621646.1)

Last updated on DECEMBER 24, 2019

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

On : 19.3 version, Input and Output Interfaces

Record failing in the "Item" input interface

Testing the out of the box integration between WMS (Warehouse Management System) and RMS (Retail Management System). When trying to update an Item record, it is failing.

Caused by: com.retek.rib.binding.exception.RIBIntegrationException: Error while calling Injector Service.: Client received SOAP Fault from server: Got error from remote service. SERVER NAME----Unable to update Item Struct for Item : = 11111Proc
2019-11-15 21:43:29,019 [Items_sub_1] DEBUG com.retek.rib.domain.ribmessage.bo.impl.CompoundPrimaryKeyImpl - $Header: /u00/cvs_workarea/Integration/rib/Rib_Support/src/com/retek/rib/domain/ribmessage/bo/impl/CompoundPrimaryKeyImpl.java,v 1.7 2010/04/21 15:37:31 polavap Exp $
2019-11-15 21:43:29,019 [Items_sub_1] DEBUG com.retek.rib.domain.ribmessage.bo.impl.RibMessageFailurePrimaryKeyImpl - $Header: /u00/cvs_workarea/Integration/rib/Rib_Support/src/com/retek/rib/domain/ribmessage/bo/impl/RibMessageFailurePrimaryKeyImpl.java,v 1.6 2010/04/20 18:47:48 USER Exp $
2019-11-15 21:43:29,019 [Items_sub_1] DEBUG com.retek.rib.domain.SERVER NAME - SERVERlControllerQueries.addFailure()...adding message failure: "com.retek.rib.domain.ribmessage.bo.impl.RibMessageImpl@30cc768f[]: javax.ejb.EJBException: Error while calling Injector Service.: Client received SOAP Fault from server: Got error from remote service. SERVER NAME----Unable to update Item Struct for Item : = 11111 Processing failed for entity item and file group 11111_20191115 Please see the server log to find more detail regarding exact cause of the failure.
at com.retek.rib.j2ee.RIBMessageSubscriberEjb$MessageHandler.handleMessage(RIBMessageSubscriberEjb.java:453)

ERROR
-----------------------
"Unable to update Item Struct for Item : = 11111 Proc"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Load Item Interface.
2. Get error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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