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Not Able To View Documents In AutoVue In Any Browser: java.lang.ClassNotFoundException: com.cimmetry.jvue.JVue.class (Doc ID 2621659.1)

Last updated on JANUARY 08, 2020

Applies to:

Primavera Unifier Cloud Service - Version 19.9 to 19.10 [Release 19.9 to 19.10]
Information in this document applies to any platform.


After verifying that the local host certificate for AutoVue has been downloaded installed, the behavior of AutoVue is expected to launch and the file be viewable. 

However, sometimes a user can view a document and other times nothing happens when launching AutoVue.

The following exception is found in the Java Console Log

java.lang.ClassNotFoundException: com.cimmetry.jvue.JVue.class


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