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Users Unable To Search For Accounts In Outlook (Doc ID 2621802.1)

Last updated on JANUARY 31, 2020

Applies to:

Oracle Fusion Engagement Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Goal

When users try to share an email in Outlook Client and try to tag a Account by clicking on "Search in Sales Cloud" then users are unable to search for any accounts and the search window gives the error message of "Error retrieving data from server".
 

Solution

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In this Document
Goal
Solution
References


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