My Oracle Support Banner

Office365 - Appointments Saved Search - Days Before Today To Be 0 (Doc ID 2621870.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, Microsoft Office 365

ACTUAL BEHAVIOR
---------------

I am modifying an existing Appointments saved search "My Appointments".
If I set the "Days Before Today" filter to 0, when I save it the definition is set to: 1.



EXPECTED BEHAVIOR
-----------------------
The Days before today should remain 0.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to application composer
2. Productivity Applications Setup
3. Click on Cx Cloud Office 365
3. Expand Appointment
4. Create a new one
5. Add Start date: Days before today:0
6. Save
7.Go back and see that the system has set this field to 1

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot set Days before today with 0

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.