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Rich Text Element Web Content Code gets Changed While Reopening the Previously Saved Code. (Doc ID 2621941.1)

Last updated on DECEMBER 24, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Issue Statement

While trying to open the code inside Rich Text element content for editing it shows different code other than the previously save code.

Steps to Replicate

The issue can be reproduced at will with the following steps.

1. Login to Admin.

2. Open Design.

3. Open Grid View on a layout.

4. Go to the Rich Text Element. 

5. Add the below Web content.

6. Click done.

7. Reopen the webcontent, you will observe different code.

Changes

 The issue started to occur post upgrade to 19.4.9 version.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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