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Unable To Save Invoice (Doc ID 2621965.1)

Last updated on JANUARY 08, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, Billing - Transactions

While trying to save an invoice ,the below error is faced

ORA-06502: PL/SQL: numeric or value error: character to number conversion error ORA-06512: at "FUSION.ARP_AUTO_ACCOUNTING", line 8045 ORA-06512: at line

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Create Transaction:
Business Unit: XXXXX
Transaction Source: Service Billing
Customer: ABCXXcustomer 1
Enter line details :
Save

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create and complete transactions.

Cause

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In this Document
Symptoms
Cause
Solution


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