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UTF-8 Characters Imported Via XML Do Not Import Correctly (Doc ID 2622126.1)

Last updated on FEBRUARY 02, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 19.8 and later
Primavera P6 Enterprise Project Portfolio Management - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When importing am XML with UTF-8 characters, the characters import as ???? or garbled characters. This occurs with any P6 EPPM module.

EXPECTED BEHAVIOR

Expect UTF-8 characters to import successfully.

STEPS

The issue can be reproduced at will with the following steps:

  1. Log into P6 Web or Pro.
  2. Import XML with UTF-8 characters.
  3. Garbled characters result in the imported project.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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