My Oracle Support Banner

Office 365 : Contact Search and Account Search Not Returning Results (Doc ID 2622257.1)

Last updated on NOVEMBER 15, 2023

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.04.0 and later
Oracle Fusion Engagement Cloud Service - Version 11.13.19.04.0 and later
Generic (Platform Independent)

Symptoms

In Office 365 side panel , when searching for Contact or Account or any other object , the side panel remains unresponsive and no results are returned .

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.