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Time Out Error While initiating approval for GL journals with more than 10k line (Doc ID 2622374.1)

Last updated on APRIL 02, 2020

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

Read Timeout error occurs when attempting to initiate approval for journals with more than 10k lines.

ERROR
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Read Timeout error in 300sec

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a journal with more than 10k lines
2. Create a journal approval rule with advanced condition of checking company on Code combination at line level (At least one condition)
3. Initiate approval for the journal.
4. It errors out in 10 minutes and sends an error notification
 

Cause

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In this Document
Symptoms
Cause
Solution


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