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Sync Quote API Call Results In "ORA-00957: duplicate column name" (Doc ID 2622496.1)

Last updated on DECEMBER 19, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Generic (Platform Independent)

Symptoms

Encountering an intermittent issue with the Sync Quote (/ccadmin/v1/orders/syncQuote) endpoint wherein attempts to mark the quote as QUOTED and allow a customer to check out with it result in a response from the Commerce Cloud API with one of the following errors:

{
  "errorCode": "50004",
  "message": "A database error has occurred. Please contact support.",
  "devMessage": "ORA-00957: duplicate column name\n",
  "status": "500"
}


Changes

 Customer had 1 day as threshold for abandoned orders so orders having problem had abandonmentinfo set.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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