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When Creating a New Analysis Using Primavera Analytics the Error "Can't Load Models. Restore Your Models" Occurs (Doc ID 2623020.1)

Last updated on DECEMBER 20, 2019

Applies to:

Primavera Analytics Cloud Service - Version 16.1.0.0 and later
Primavera Analytics - Version 16.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to create an analysis in Primavera Analytics and selecting a Subject Area, the following error occurs.

ERROR
-----------------------
Can't load models. Restore your models.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Analytics
2. Select New
3. Select Analysis
4. The gear will spin and then the error is displayed

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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