Incident Error On Creating Service Request Due To SVC_SR_DEFAULT_SEVERITY_CD Having Null Value
(Doc ID 2623601.1)
Last updated on JUNE 24, 2022
Applies to:Oracle Fusion B2B Service Cloud Service - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
On : 18.104.22.168.0 version, Service Requests
When attempting to create Service Requests, the following error occurs.
An application error occurred. See the incident log for more information.
1. Navigate to Service Request application
2. Create Service Request button
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