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Workbench Map Summary Shows Stops Less Than The Actual Shipment Stops (Doc ID 2623697.1)

Last updated on JANUARY 06, 2020

Applies to:

Oracle Transportation Management Cloud Service - Version 19 and later
Information in this document applies to any platform.

Symptoms

We are using a public work bench-Bulk Plan View
While using the hover feature on the map, the summary view shows only stops less than the shipment stops.

STEPS
-----------------------

1) Created Locations for Multistops orders.

2) Created Rate distance, Rate offering, Rate Record and Itinerary

3) Created 7 Multistop order releases using various above locations.

4) During planning of these orders, it created Multistop shipment from the above orders with Shipment id.

5) Goto Shipment click on Action-->Shipment Management-->Map-->Map shipments

VIEW SHIPMENTS|PUBLIC work bench will be opened. Click on Show Hover Details.

This will show till the shipment stop less than the shipment stops.

6) The same issue occurs when we swich to BULK PLAN VIEW WORKBENCH|PUBLIC. Open the Shipment and enable map.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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