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FA: SCM: OM: Order Cancellation Fails With: You cannot change the ordered quantity because the order line is partially shipped (Doc ID 2623992.1)

Last updated on MAY 11, 2020

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

An Error is Reported when a user attempts to cancel an order:

You cannot change the ordered quantity because the order line is partially shipped

Line status is Cancellation Pending

The issue can be reproduced by:
1. Order is created and submitted.
2. The shipment lines on the order have been picked - the shipment line status is - staged.
3. The Line on the order is cancelled.

Cause

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In this Document
Symptoms
Cause
Solution
References


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