FA: SCM: OM: Order Cancellation Fails With: You cannot change the ordered quantity because the order line is partially shipped
(Doc ID 2623992.1)
Last updated on MAY 11, 2020
Applies to:
Oracle Fusion Order Management Cloud Service - Version 11.13.19.10.0 and laterInformation in this document applies to any platform.
Symptoms
An Error is Reported when a user attempts to cancel an order:
You cannot change the ordered quantity because the order line is partially shipped
Line status is Cancellation Pending
The issue can be reproduced by:
1. Order is created and submitted.
2. The shipment lines on the order have been picked - the shipment line status is - staged.
3. The Line on the order is cancelled.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |