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Fusion Global HR: Fusion integration with DocuSign fails with an error (Doc ID 2624381.1)

Last updated on AUGUST 25, 2020

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.07.0 version, Global Human Resources

ACTUAL BEHAVIOR
---------------
While integrating Fusion with DocuSign application, the integration validation fails with an error.
Customer ensured that credentials and integration key are correct and have been passed.

ERROR
-----------------------
Status: Failed
Message: One or both of Username and Password are invalid

EXPECTED BEHAVIOR
-----------------------
Integration should get validated successful


Cause

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In this Document
Symptoms
Cause
Solution
References


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