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Defect: "The System Could Not Process Your Request..." With A Mobile Browser When Accessing A URL With "HTTPS://...../M" (Doc ID 2624439.1)

Last updated on MARCH 18, 2020

Applies to:

Primavera Unifier Cloud Service - Version 19.7 and later
Information in this document applies to any platform.

Symptoms

When accessing the following type of URL using a mobile device: https://.../m

ACTUAL BEHAVIOR
----------------------
Unifier pops up:

The system could not process your request...

ADDITIONAL INFORMATION
----------------------
If accessing the URL from a laptop the following is returned:

Error 500--Internal Server Error. The server encountered an unexpected condition which prevented it from fulfilling the request.

If the browser is refreshed the page will refresh and show data as expected

EXPECTED BEHAVIOR
-----------------------
User should able to access https://.../m using a mobile device.

Cause

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In this Document
Symptoms
Cause
Solution
References


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