Fusion Global HR: DocuSign Integration - The specified Integrator key was not found
(Doc ID 2624913.1)
Last updated on OCTOBER 07, 2020
Applies to:
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.19.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.10.0 version, Global Human Resources
We have recently promoted our DocuSign account to a production go-live ready account. However, the account is not working.
We have applied all of the following information and clicked Verify but the integration fails.
ERROR
-----------------------
The specified Integrator key was not found or is disabled. Invalid account specified for user.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup Docusign account
2. Login to Application
3. Setup &Maintenance > HCM Electronic Signature Configurations
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |