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Unable to Access System (no Database Connection) (Doc ID 2625741.1)

Last updated on JULY 06, 2020

Applies to:

Content and Experience Cloud Classic - Version 18.4.1 and later
Content and Experience Cloud Service - Version 18.4.1 and later
Content and Experience Cloud - Version 18.4.1 and later
Information in this document applies to any platform.

Symptoms

Alerts of backside connection failure.

Changes

Backup failures resulted in OCEC team engaging DB team.  Archive log grew with no backup available.  Space was filled and DB stopped allowing DDL operation.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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