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RPASCE UI: Alert Launch / Navigation Is Not Available in Workbook Despite Having Configured Real-Time Alerts (Doc ID 2625744.1)

Last updated on APRIL 23, 2020

Applies to:

Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service Plus - Version 18.0 to 18.0 [Release 18.0]
Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 18.0 to 18.0 [Release 18.0]
Oracle Retail Predictive Application Server Cloud Edition - Version 18.0 to 18.0 [Release 18.0]
Oracle Retail Demand Forecasting Cloud Service - Version 18.0 to 18.0 [Release 18.0]
Information in this document applies to any platform.

Symptoms

Despite having configured the two new alert elements, i.e. Alert Worksheet and Alert Step, we are not able to get the alert element to display in our workbook/worksheet.

The alert(s) have been configured to show on the "Strategy Adjust" and "Plan per Store" worksheets. However, there is no Alert element displayed that will allow us to navigate the alerts.

Changes

 

Cause

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