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Fusion Benefits: Benefit Self-Service Total Cost Zero (Doc ID 2626177.1)

Last updated on OCTOBER 13, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.07.0 version, Manage Benefits

ACTUAL BEHAVIOR
---------------
Total cost is showing as zero when employee enrolled in to the plan

EXPECTED BEHAVIOR
-----------------------
Total cost should show a positive value
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator ->Me -> Benefits -> Make Changes and select any plan.


Cause

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In this Document
Symptoms
Cause
Solution
References


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