My Oracle Support Banner

Using IDCS: The Admin User Can not Update Own Profile and All Fields are Grayed Out (Doc ID 2626205.1)

Last updated on JULY 25, 2023

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Using the Identity Cloud Service (IDCS), the Admin user <ADMIN_USER_1> can't update own profile information after going to the myconsole --> My Profile: all the fields are grayed out.

EXPECTED BEHAVIOR
-----------------------
The Admin could update his own profile information with no issue.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.