Territory Assignment Adding Team Members To Opportunity Even If MOO_OPTY_RESOURCE_TBA_STYLE is EXCLUDE ALL
(Doc ID 2626419.1)
Last updated on DECEMBER 22, 2020
Applies to:
Oracle Fusion Sales Cloud Service - Version 11.13.19.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.10.0 version, Territory Management, Quotas
ACTUAL BEHAVIOR
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We have a problem with our territory assignment rule for Opportunity.
We see that for some (random) opportunities, the territory assignment is adding the territory team members to the opportunity team.
This is something that we do not want and it was specified through "Manage Administrator Profile Values", with MOO_OPTY_RESOURCE_TBA_STYLE, where it clearly states that all should be excluded.
EXPECTED BEHAVIOR
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The assignment should not assign territory owner/members as per setup
STEPS
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The issue can be reproduced at will with the following steps:
Go to opty
Select product
Save
See in team that territory owner is assigned
BUSINESS IMPACT
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Due to this issue, the assignment is not working as expected
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |