Is it possible to set the SR severity based on the Category value? (Doc ID 2626466.1)

Last updated on MAY 17, 2022

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Customer wants to know if it is possible to set the value for the SR severity based on the Category value.

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