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Payment get auto approved without respecting approval stages. (Doc ID 2626685.1)

Last updated on JANUARY 07, 2020

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, Manage Payments-Prepare and Record Payments

ACTUAL BEHAVIOR
---------------
Client has payment approval rules Sequential approval in Serial.
Stage 1 > Stage 2 > Stage 3 ...

Actual behavior is that the notification for payment was initiated and is already approved without even approving the payment through all stages.

EXPECTED BEHAVIOR
-----------------------
Client expects to have the payment approved through each stage and after receive the approval notification, but instead the payment is already approved and the notification with approval is sent.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create payment
2Initiate payment
3. Send it for approval.
4.Instead of going though approval line the payment is approved and notification is sent.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot have the entire approval flow working properly.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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