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Stuck invoices in Initiate status (Doc ID 2626690.1)

Last updated on JANUARY 07, 2020

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

 After Initiate approval job was finished with success ,a large number of invoices(2000+) remained stuck in "Initiate Approval" status instead to be approved<>rule triggered was auto-approve

 

SOA faults:

 

<bpelFault><faultType>1</faultType><ServiceException xmlns="http://xmlns.oracle.com/apps/financials/payables/invoices/transactions/invoiceApprovalService/"><part name="ServiceErrorMessage"><tns:ServiceErrorMessage xmlns:tns="http://xmlns.oracle.com/adf/svc/errors/" xmlns:xsi="http://www.w3.xxxxxxxxxxxxxxxxx<tns:message>JBO-26092: Failed to lock the record in table AP_INVOICES_ALL with key oracle.jbo.Key[7870201 ], another user holds the lock.</tns:message><tns:severity>SEVERITY_ERROR</tns:severity><tns:exceptionClassName>oracle.jbo.AlreadyLockedException</tns:exceptionClassName></tns:ServiceErrorMessage></part></ServiceException></bpelFault>




BusinessFault : {http://xmlns.oracle.com/apps/financials/payables/invoices/transactions/invoiceApprovalService/}ServiceException. Client received SOAP Fault from server : JBO-26092: Failed to lock the record in table AP_INVOICES_ALL with key oracle.jbo.Key[7870201 ], another user holds the lock.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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