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Migrating Oracle Content & Experience Cloud on Traditional Account Environment to Oracle Cloud Infrastructure (OCI) (Doc ID 2626703.1)

Last updated on APRIL 04, 2024

Applies to:

Content and Experience Cloud Service - Version N/A and later
Oracle Content Management - Version N/A and later
Information in this document applies to any platform.


In late 2019, the Oracle Content and Experience Cloud Service introduced an automated method of migrating legacy OCE instances on Traditional Account (with a non-metered subscription) to the 2nd-Generation Oracle Cloud Infrastructure (OCI).

If you're using OCE on OCI Classic environment (with Universal Credit subscription), please refer Document 2619148.1

The documentation, which provides an overview of this process, can be found here:

Administering Oracle Content Management
  D Migrate Oracle Content and Experience
    Migrate an Oracle Content and Experience Instance from Legacy Cloud Infrastructure



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In this Document
 Before starting migration process
 Submit a service request to start migration
 After migration completed
 Q: Can we access to the source instance during the migration ? What about after the migration ?
 Q: Do we need to migrate users from Traditional Account to IDCS prior to the migration ?
 Q: Importing Users To IDCS Fails Due To "mandatory CSV header was not found : PRIMARY EMAIL TYPE" Error, How Can I Resolve It ?
 Q: Do we need to assign roles in the target server to users prior to the migration ?
 Q: After the migration, we noticed differences in statistics num of documents/files between the source and the target servers. Doesn't it mean any problem in migration of documents ?
 Q: some web sites in the source instance were not migrated to the target server.  how can we migrate it ?

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