My Oracle Support Banner

Mobile User Failing To Access Mobile Application Due to Error "You do not have sufficient user access." (Doc ID 2626824.1)

Last updated on JANUARY 07, 2020

Applies to:

Oracle Transportation Management Cloud Service - Version 19 and later
Oracle Transportation Management - Version 6.4.3 and later
Information in this document applies to any platform.

Symptoms

A vendor user was created and granted access for mobile app access. The user is working fine on a normal login on browser however mobile access is failing with error:

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.