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Error when Clicking Action [An unknown error has occurred. User does not have permission to view this page.] (Doc ID 2626925.1)

Last updated on APRIL 23, 2024

Applies to:

Oracle BigMachines CPQ Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

When clicking an action on a quote, a user or subset of users receive the following error message:

An unknown error (class com.bm.xchange.util.BMSystemException) has occurred. Please contact your system administrator.
   To help us track this error, please note the date and time in your report: xxxx-xx-xx xx-xx-xx.

Beneath the error message, this message shows as well:

User does not have permission to view this page.

Cause

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In this Document
Symptoms
Cause
Solution
References


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