Okta - IDCS SSO Configuration Is Failing (Doc ID 2627022.1)

Last updated on SEPTEMBER 27, 2023

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.

Symptoms

Okta integration as IdP with IDCS

When attempting to access cloud account using okta as IdP, the following error occurs.

ERROR
-----------------------

IDCS log message : The Federation partner http://www.okta.com/<alphaNumeric_Value> is not recognized.

UI error message : There is a problem with your account. Please contact support.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to cloud.oracle.com
2. Provide cloud account name = <cloud_Account_Name>
3. Choose <OktaIDP> to login
4. Redirected to Okta login challenge page.
Provide user credentials

Cause

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.

Okta - IDCS SSO Configuration Is Failing (Doc ID 2627022.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!